My Client Reference Number isn't showing to link to my West Ham Account

In order for us to link the correct Client Reference Number to your West Ham Account, you need to create the account using the email address associated with your ticketing account. 

If you are unsure of which email address you need to use, or need to update the email address on your ticketing account please get in touch with our Ticket Office on 0333 030 1966 or Supporter Services on

Useful links

I have multiple Client Reference Numbers, what should I do? 

I'm having trouble verifying my West Ham Account 

What happens to the 'My Network' ticket group for friends/family? 

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If you require any further assistance please contact Supporter Services here. The team are available Monday to Friday, 09:00 - 17:00. 

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