On matchday:
If you have lost an item of property on matchday, please speak to your nearest SLO or steward, who wherever possible will search for an item in order to reunite you on the day.
Where this is not possible, the SLO or steward will take an incident report and pass it to the Supporter Services team following the match.
Post-match:
If you have left London Stadium and notice you have lost an item, please contact the Supporter Services team using the 'submit an enquiry' button above, with a description of the item and an approximate location.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
Twitter: @WestHamHelp