London Stadium's bag policy discourages all supporters from bringing bags unless absolutely necessary. If you do need to bring a bag with you, please arrive early and allow plenty of time to accommodate a full search before entry. Large items of baggage, and luggage, are not permitted. Please be aware that we do not have locker facilities for supporters to store their items during their visit.
In line with London Stadium’s Ground Regulations, large bags such as holdalls or suitcases will not be permitted into the ground. We would encourage supporters to avoid bringing bags, or only bring bags no larger than A4 in size where necessary. All bags will be subject to search before being permitted into London Stadium, and you may be asked to open your bag at the search points to allow searches to take place while keeping your distance
London Stadium currently operates a 100% searching policy meaning all supporters and their belongings are subject to search for the safety and security of all attending the match. Bags will be subject to security checks as determined by stadium staff in their reasonable discretion, including on entry and exit and all approved bags are subject to additional inspections within the Stadium.
Fans with medical bags or items they have to carry with them must be searched and we do advise to arrive early to avoid inconvenience and delays. For any enquiries around medication, contact accessibility@westhamunited.co.uk or call 0333 030 1966, option 1.
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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
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