Please note that all duplicate ticket requests will need to be emailed from the visiting Club and only government recognised ID will be accepted. Visiting supporters may be asked to show photo ID on matchday, this is to ensure that any ticket collections or duplicates are for use of the named ticket holder. If you cannot provide any photo ID, you we may not be able to provide support with collections or duplicate ticket requests. Please ensure you always follow stewards’ advice. Our staff are here to help you and ensure your matchday is safe and enjoyable. Visiting supporters will be able to collect their tickets from window 20 at the Ticket Office.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.