Duplicate Ticket Requests:
- Must be emailed from the visiting Club.
- Only government-recognised ID will be accepted.
Photo ID Requirements:
- Visiting supporters may be asked to show photo ID on matchday.
- This is to ensure that any ticket collections or duplicates are used by the named ticket holder.
- Without photo ID, support with collections or duplicate ticket requests may not be provided.
Ticket Collection Location:
- Tickets can be collected from window 20 at the Main Ticket Office.
Important Reminders:
- Always follow the stewards' advice for a safe and enjoyable matchday.
- Our staff are available to assist with any questions or concerns.
Ensure you bring the necessary identification and follow the procedures to avoid any issues with ticket collection on matchday.
Was this article helpful?
If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.
You can get in touch with us by:
West Ham Help Centre: Submitting an enquiry
Email: supporterservices@westhamunited.co.uk
X: @WestHamHelp