Search Policy

Modified on: Wed, 11 Sep, 2024 at 2:45 PM

London Stadium operates a 100% searching policy for all supporters and their belongings for safety and security.
Access lanes are available at each checkpoint for supporters with accessibility needs.

Search Points

First Search Point: Entry to the island. This checkpoint is not for ticket validation, so supporters can access the podium, Stadium Store, and Ticket Offices without tickets.

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry