Away Supporter Section

Arrival:

  • Entrance Location: Turnstile D.
  • Support and Enquiries: Dedicated Visiting Supporters’ information point staffed by matchday SLOs.
  • Recommended Arrival Route: Via Bridge 4 for lift access to Turnstile D.

Ticket Collections:

  • Location: Window 20 at the Main Ticket Office, by the Stadium Store.
  • Duplicate Tickets: Contact your Club directly in advance of the game for duplicate ticket arrangements and ensure you bring your ID.
  • Ticket Office Opening Time: 09:00.

Post-Match:

  • Exclusive Zone: Area outside Turnstile D is reserved for away supporters for safety and efficient exit.
  • Exit Routes: Designated routes to train stations and the visiting supporters’ coach park.
  • Assistance: Matchday Supporter Liaison Officers available for directions and assistance.
  • Lift Access: Available directly outside the visiting supporters' section on Bridge 4 to Marshgate Lane.

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Our Supporter Services team are available from Monday to Friday, 09:00 - 17:00 and on home matchdays from two hours before kick-off.

You can get in touch with us by:

West Ham Help Centre: Submitting an enquiry

Email: supporterservices@westhamunited.co.uk

X: @WestHamHelp


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