How will I be informed about the start of my 7-day verification window?
Your 7-day window to complete verification begins as soon as you receive the email from GBG. The Club will send an initial message explaining the process, followed by the GBG email with your personal verification link.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.