What if I have shared my passport or another form of documentation before?

We appreciate the Club may have run spot-checks in the past on specific ticketing accounts. For the 2025-26 season we are asking all concessionary season ticket holders to upload this information.

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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.

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