We strongly encourage supporters to complete verification within the 7-day window to avoid any delays to your Season Ticket. However, if unforeseen circumstances arise (illness, holidays, etc.), please contact us. We will do our best to accommodate reasonable requests for an extension.
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.