We recognize that there will be some situations where our supporters are unable to use the online system to do this. If you don’t have a smart phone or are unable to take photos of the concessionary supporter for medical reasons, please contact our Ticket Office via email to: ticketoffice@westhamunited.co.uk or telephone 0333 030 1966
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If you require any further assistance please contact the Ticket Office on 0333 030 1966 or by email at ticketoffice@westhamunited.co.uk. Lines are open Monday to Friday, 09:00 - 17:00.